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KYC (Know Your Customer)

What is KYC at online casinos?

Bob Mitchell

Bob Mitchell

The identity verification process every licensed casino must complete before releasing funds. You will typically need photo ID, proof of address, and sometimes proof of your payment method.

What KYC is and why it exists

KYC stands for Know Your Customer. It is a legal requirement imposed on all licensed gambling operators by their licensing authority. The purpose is to confirm that players are who they say they are, that they are of legal age, and that funds being moved through the platform come from legitimate sources. It is not optional for the casino, and it is not optional for you.

Every licensed online casino will ask you to complete KYC at some point. The trigger is usually your first withdrawal request, though some casinos require verification before you can make a deposit.

What you will need to provide

The standard documents are a government-issued photo ID such as a passport or driver's licence, and proof of address such as a utility bill or bank statement dated within the last three months. If you deposit via credit card, you may be asked to verify the card. For larger withdrawals, you may also be asked for source of funds documentation showing how you obtained the money.

How to avoid delays

The most common cause of slow withdrawals at legitimate casinos is incomplete KYC, not slow processing. Complete your verification as soon as you register, before you make your first deposit. This removes the verification step entirely when you come to withdraw. Casinos cannot release funds until KYC is passed.

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